Policies
Shipping Details:
Orders (on-hand) will generally be shipped on the same business day after payment is cleared. (Before 2-3pm NZ Time ) Tracking details will be emailed once item dispatch.
Return Policy:
We do not encourage returns, as they are costly & time consuming to both parties. But if you are not satisfied with your purchase:
Refund is available (cost of item only), REFUND MUST BE REQUESTED WITHIN 7 DAYS of receipt of item.
Return items must have the original tags attached, undamaged, in re-saleable condition, with all original packaging, etc.
Refunds will be rejected for damaged, used goods or if it has been altered in any way.
If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
Returns:
If you are not satisfied with any of the items that you purchased from us, you can return your purchase for refund within 7 days of the date received. (In any case you have to pay return shipping).
In order to avoid unnecessary returns, please read the description and view the photos carefully, especially noting the size of the items and any flaws.
Payment:
The price EXCLUDES domestic shipping charges.
30 % down payment is needed to reserve/order the item. (For Preloved)
25% down payment is needed to reserve/order the item (For Pre order)
Accepts Bank transfer /Oxipay /Creditcards /Laybuy
Please note: When paying via Credit cards it is typically FOUR BUSINESS DAYS To reflect on our account. ship immediately upon that notification.
Pre-order PRE-LOVED DESIGNER LUXURY BAGS (100% AUTH) INFORMATION
PRICES AVAILABLE UPON REQUEST. ACCEPTING LAY-AWAY (INSTALLMENT) BASIS.
All bags posted follow a very STRICT HIGH QUALITY STANDARDS so we can assure you that you will get a bag that is worth for your hard earned money! Any noticeable flaw will be shown in the bag’s photos.
The following Rank uses for Pre-loved:
RANK SA – Good as new, without flaws or signs of use (mint or excellent condition)
RANK A – Almost new, with minor/hardly noticeable flaws and usually eliminated by bag SPA treatment.
RANK AB – Good condition,with minor but negligible signs of use (watermarks, soft handles, minor scratches)
RANK B – Good condition,with signs of use (slight wear or tear in edges and handles, watermarks, and minor sticky pockets.)
RANK C – Exterior part is still okay, but inside the bag has smell, tear in handles, loose stitches and sticky pockets.
Why Japanese used items are better?
Although Japan has a long history of buying and selling used things – especially cars, furniture, electronics come to mind – the culture of looking after things really well means most Japanese consumers tend to throw their things right away if it shows any significant wear and tear – for this reason, many recycle shops buy their goods (sometimes donated) that look like it came from bankrupted boutiques, salons, or homes of recently expired wealthy.
Authenticity:
We buy items from the pre-owned product markets or our individual customers. All our items are 100% authentic, guaranteed original. They have been inspected by brand specialists.
Disclaimer:
topofDline not Affiliated with MICHAEL KORS/COACH/KATE SPADE/ TORY BURCH/ GUESS/ GAP/ SPERRY and Designer Luxury items in any way. We enjoy shopping their Factory Outlet stores for bargains and try to pass them on to you.
